Who's Road Am I Riding On? A guide to reporting road hazards
City or state? Usage, weather and time put a lot of wear and tear on our roads. When potholes appear, traffic signals fail or other pieces of our local transportation infrastructure deteriorate to the point of being hazardous, it is important to let someone know.
Unfortunately, determining who to contact is not always easy. There are many roads in Medford, but not all of them are owned or maintained by the city.
Interstate-93, for example, falls under the jurisdiction of the Massachusetts Department of Transportation (MassDOT), and most of Routes 16 and 28 are under the control of a different state agency, the Department of Conservation and Recreation (DCR).
To help clarify this situation we have created an interactive road jurisdiction map (and PDF version) that indicates which roads are the responsibility of the city of Medford, MassDOT or DCR, and who to contact at each agency.
Individual problems can often be corrected, but it is also important to look at them as part of the bigger picture.
If crosswalks and sharrows are disappearing after a severe winter, should more durable materials be used?
Is a traffic light that was installed in the 1950's adequate for handling the vehicle and pedestrian traffic that it needs to control today?
Does a street need a complete rebuild rather than repeated patching?
As an advisory commission we are not able to immediately address specific concerns, but it is important for us to know what bicyclists are encountering in our community. If you notify an agency of a problem, let us know as well. We will use your feedback to inform recommendations we make and we can also make other bike riders aware of dangers to look out for.
Your elected officials--the mayor, your city councilors, state and U.S. senators and representatives—all want to hear from you too. Being informed, active and involved on transportation issues that affect our community is an important way for us to play a role in making Medford a great place to live.